FAQ

Answer

Yes you need to register an account with us for you to be able to buy our products.

Answer

Shopping on afroconcepts is easy once you have found the product you want to buy register an account with us. Just follow the steps below:

I. Filling in the necessary information including your billing address and other necessary information, make sure you confirm your email upon registration or login with your email and password if you already have an account with us.

II. Fund your account wallet up to the amount specified on the product.

III. Click on the product to add the product to your cart.

IV. Click on confirm the order to complete your order.

Once your order is placed we will either automatically confirm it by notifying you via email or we will call you for confirmation to enable us to have your measurements. Please note that this confirmation is a mandatory step before we ship your order. If you're unsure of whether your order has been confirmed or not, please contact us after your order placement.

Answer

For now we only accept debit / credit card in which you can use in funding your account wallet. Once the product has being ordered, a maximum of 50% of the fund that tally with the amount specified on the product you want to order shall be deducted. The remaining 50% shall be automatically deducted once you receive the product.

Answer

Yes, please ensure your representative has the product number and your name in his or her possession.

Answer

We will make everything possible for our customers to enjoy our services, because all our products are non already made, it might take up to two weeks to get the product to the buyer,  sometimes it may vary based on its destination and number of ordered products.

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